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Target Operating Model Maturity & Playbook

From quick wins to full implementation — the foundation to finance your growth.

Operation & Sales ExcellenceOperation & MaintenanceAssets Assesment & TakeoverTarget Model & PlaybookTurnaround

Why Target Operating Model Matters

  • Strengthen Competitiveness: Best-in-class efficiency, reliability, and cost control across the full value chain — from demand planning through processing and shipping.

  • Deliver Sustainable Value: Measurable impact on productivity, yield, energy and costs through a scalable, integrated approach balancing standardization and flexibility.

  • Ensure Resilience: Institutionalize governance, routines and skills for lasting gains — built to sustain beyond the implementation phase.

A Three-Phase Approach to Lasting Results

Our OPEX & Playbook Methodology

1

Phase 1 — Design (Assess & Build)

2

Phase 2 — Pilot (Build & Test)

3

Phase 3 — Roll-Out (Scale)

OPEX Playbook & Model Development

A fact-based, company-specific Operational Excellence model built bottom-up from the shop floor

PO

Process Objectives

Clear process descriptions and target outcomes per value chain step

RACI

RACI Structure

Defined accountability and responsibility framework for every role

KPI

KPI System

Leading and lagging KPIs per value chain, with baselines and targets

MOS

Management Operating System

Meeting cadence, escalation paths, routines and governance structure

T&M

Tools & Methodologies

Digital tools, templates, and standard methodologies for consistency

P&A

Plant Animation

Meeting rhythms and continuous improvement animation at site level

O&M Excellence: Two-Pronged Approach

TARGET: 20 – 30% MAINTENANCE COST REDUCTION

Maintenance Strategy

  • Equipment-specific PM checklists replacing generic ones

  • Standardized SOPs with criteria, thresholds and references

  • Enforced SAP discipline: 'No WO — No Parts'

  • Structured CAPEX review post-diagnostic

Shop Floor Management

  • Scheduling, work order & morning stand-ups

  • Structured pre-job checklists & single-trip rule

  • Warehouse 5S and standardized pallet locations

  • Troubleshooting-first culture over part replacement

Two-Stream Roll-Out for Maximum Impact

Balancing flagship deep-dives with efficient network-wide scaling

Stream 1: Full Site Implementation

  • Flagship, high-ROI plants across all Regions

  • End-to-end transformation with measurable performance uplift

  • Intensive on-site coaching to build local capability

  • Remove structural bottlenecks and unlock efficiency gains

  • Create role-model sites that benchmark the network

Stream 2: Playbook Roll-Out

  • All sites — driven by key stakeholders

  • Consistent adoption of OPEX standards, routines & KPIs

  • Targeted key stakeholders to embed the core operating model

  • Quick-win improvements without heavy deployment

  • Self-sustaining system where regions maintain adherence

Proactive Risk Mitigation Framework

Managing key implementation risks to secure bottom-line impact

IC

Internal Capability

Standardized onboarding, role selection based on aptitude, active coaching and centralized knowledge base.

S&S

Sales / S&OP Interface Planning

Structured spare parts, resources governance, and tighter Sales-S&OP-Ops interfaces to protect OPEX gains.

MD

Market Dynamics

Proactive sales intelligence and regional portfolio management to offset volume drops.

PA

Process Adherence

Enforced cadence with strict stage-gates, standard KPIs, and regular health checks.

VC

Value Capture

Embedded CAPEX review post-diagnostic and careful balancing of quick-wins with high-ROI projects.

Operation & Sales ExcellenceOperation & MaintenanceAssets Assesment & TakeoverTarget Model & PlaybookTurnaround
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